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Question by jonealex · Feb 04 at 03:32 PM · arduinoregisterend product certificate1200mkr

Arduino MKR FOX 1200 problem

Hi,

I have bought an Arduino MKRFOX 1200 devkit. Then the link https://buy.sigfox.com/activate/arduino was accessed. After registering, I have sent 4 messages. The problem comes in the Sigfox panel, where no device is displayed and no message is received. If I try to register my device I need the "End product certificate" that I don't know where/what it is. How could I solve this problem?

ID and PAC registered on buy.sigfox.com/activate (backend.sigfox.com/activate goes to the other site).

Thanks in advance.

Greetings,

Alejandro

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Answer by aureleq · Feb 12 at 10:42 AM

Hi @jonealex,

Could you check this link: https://ask.sigfox.com/questions/6612/activation-bug-device-off-contract-not-started.html

You may have fallen into this bug..

Aurelien

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Answer by jonealex · Feb 13 at 10:29 PM

Yes, thanks ! That was exactly the problem... :)

Regards,

Alex

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